High-quality,
regulated first aid
training in Norfolk

Personable, accredited first aid instructor based in Norfolk

Emergency first aid training, taught by a regulated provider

Knowing first aid is one of the most useful skills a person can have. Whether you want to be prepared in case of an emergency or give employees the knowledge to ensure a safe workplace, an expertly instructed first aid course is the solution. I’m Rachael, a regulated first aid course provider, and each of my classes is designed to educate, encourage and empower, no matter your first aid know-how or skill level.

Proudly working with

Committed to exceeding industry standards in first aid

At First Class First Aid, my goal is to provide you with the highest level of learning in a warm and welcoming environment. You will leave these first aid courses qualified, confident and ready to safely handle a wide range of emergency situations, giving you peace of mind in your daily life, be that at work, out and about, or at home.

My range of first aid courses and their qualifications are delivered under the First Aid Awards (FAA) awarding body. Every single class is taught in an approachable yet professional manner for the best experience possible, allowing you to learn comfortably and with confidence.

Upcoming Courses

FAA Level 3 Emergency First Aid at Work

A range of subjects are covered including:

  • Responsibilities and reporting
  • Assessment of the situation
  • Dealing with an unresponsive casualty 
  • Basic hygiene in First Aid
  • Resuscitation and AED awareness 
  • Minor injuries
  • Bleeding control
  • Burns
  • Choking 
  • Epilepsy 
  • Shock
Book my space
FAA Level 3 Emergency First Aid at Work

A range of subjects are covered including:

  • Responsibilities and reporting
  • Assessment of the situation
  • Dealing with an unresponsive casualty 
  • Basic hygiene in First Aid
  • Resuscitation and AED awareness 
  • Minor injuries
  • Bleeding control
  • Burns
  • Choking 
  • Epilepsy 
  • Shock
Book my space
FAA Level 3 Emergency First Aid at Work

A range of subjects are covered including:

  • Responsibilities and reporting
  • Assessment of the situation
  • Dealing with an unresponsive casualty 
  • Basic hygiene in First Aid
  • Resuscitation and AED awareness 
  • Minor injuries
  • Bleeding control
  • Burns
  • Choking 
  • Epilepsy 
  • Shock
Book my space
FAA Level 3 Emergency First Aid at Work

A range of subjects are covered including:

  • Responsibilities and reporting
  • Assessment of the situation
  • Dealing with an unresponsive casualty 
  • Basic hygiene in First Aid
  • Resuscitation and AED awareness 
  • Minor injuries
  • Bleeding control
  • Burns
  • Choking 
  • Epilepsy 
  • Shock
Book my space

Rachael is a warm, friendly and supportive instructor. She makes every effort to make the training engaging and interactive and welcomes a wide range of students- from those who have never taken any first aid course before to those who are more experienced. Highly recommend!

Ceilidh Mapes

Rachael is a warm, friendly and supportive instructor. She makes every effort to make the training engaging and interactive and welcomes a wide range of students- from those who have never taken any first aid course before to those who are more experienced. Highly recommend!

Ceilidh Mapes

Rachael is a warm, friendly and supportive instructor. She makes every effort to make the training engaging and interactive and welcomes a wide range of students- from those who have never taken any first aid course before to those who are more experienced. Highly recommend!

Ceilidh Mapes

We found Rachael to be friendly, knowledgeable and professional. A serious topic delivered in a relaxed but appropriate manner. Would highly recommend First Class First Aid Training and will be in touch in the future.

ESKA Karate

We found Rachael to be friendly, knowledgeable and professional. A serious topic delivered in a relaxed but appropriate manner. Would highly recommend First Class First Aid Training and will be in touch in the future.

ESKA Karate

We found Rachael to be friendly, knowledgeable and professional. A serious topic delivered in a relaxed but appropriate manner. Would highly recommend First Class First Aid Training and will be in touch in the future.

ESKA Karate

I run my own beekeeping business (Sunnyfields Apiaries) and have guests attend the apiary over the summer, I approached Rachael and she helped me understand the appropriate training and qualifications. The training was excellent and made enjoyable with interactive elements which weren’t daunting or embarrassing. The training isn’t just running through the motions of the syllabus; she helps to make it relevant to your workplace and that was very much appreciated. I Highly Recommend booking your first aid training with First Class.

Stacy CD

I run my own beekeeping business (Sunnyfields Apiaries) and have guests attend the apiary over the summer, I approached Rachael and she helped me understand the appropriate training and qualifications. The training was excellent and made enjoyable with interactive elements which weren’t daunting or embarrassing. The training isn’t just running through the motions of the syllabus; she helps to make it relevant to your workplace and that was very much appreciated. I Highly Recommend booking your first aid training with First Class.

Stacy CD

I run my own beekeeping business (Sunnyfields Apiaries) and have guests attend the apiary over the summer, I approached Rachael and she helped me understand the appropriate training and qualifications. The training was excellent and made enjoyable with interactive elements which weren’t daunting or embarrassing. The training isn’t just running through the motions of the syllabus; she helps to make it relevant to your workplace and that was very much appreciated. I Highly Recommend booking your first aid training with First Class.

Stacy CD

When Rachael delivered training to our Association, she was knowledgeable, friendly and approachable. She led us through the training with professional patience – lots of patience! I would definitely recommend First Class First Aid and Rachael for your First Aid Training needs.

Kingsley Avenell

When Rachael delivered training to our Association, she was knowledgeable, friendly and approachable. She led us through the training with professional patience – lots of patience! I would definitely recommend First Class First Aid and Rachael for your First Aid Training needs.

Kingsley Avenell

When Rachael delivered training to our Association, she was knowledgeable, friendly and approachable. She led us through the training with professional patience – lots of patience! I would definitely recommend First Class First Aid and Rachael for your First Aid Training needs.

Kingsley Avenell

Excellent course. Well delivered and at a comfortable pace. All the information was presented well and the use of training aids to confirm knowledge was particularly useful. It soon became obvious that Rachel is very well experienced to teach the course and her use of her previous experiences, coupled with other accounts and events reinforced the importance of the training and scenarios where it could help to save a life. Would strongly recommend.

Jonathan Osborne

Excellent course. Well delivered and at a comfortable pace. All the information was presented well and the use of training aids to confirm knowledge was particularly useful. It soon became obvious that Rachel is very well experienced to teach the course and her use of her previous experiences, coupled with other accounts and events reinforced the importance of the training and scenarios where it could help to save a life. Would strongly recommend.

Jonathan Osborne

Excellent course. Well delivered and at a comfortable pace. All the information was presented well and the use of training aids to confirm knowledge was particularly useful. It soon became obvious that Rachel is very well experienced to teach the course and her use of her previous experiences, coupled with other accounts and events reinforced the importance of the training and scenarios where it could help to save a life. Would strongly recommend.

Jonathan Osborne
F I R S T C L A S S F I R S T A I D L T D F I R S T C L A S S F I R S T A I D L T D F I R S T C L A S S F I R S T A I D

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